DESIGN OF INFORMATION SYSTEM FOR MAPPING TOP 10 DISEASES BASED ON FACILITIES AND HEALTH CARE PERSONNEL AT XYZ HOSPITAL, BEKASI

Abstract

This study aims to assess the information system for tracking the top 10 diseases. The research employs a qualitative approach, with data collected through observation, interviews, and literature review. The study identified several issues in the current information system for top 10 outpatient diseases: reports on these diseases are still compiled manually rather than digitally, resulting in frequent delays; diagnoses written by nurses or doctors are sometimes difficult to read, forcing staff to guess the correct diagnosis; and disease diagnoses are not standardized with ICD-10 codes. To address these issues, the following solutions are recommended: hospitals should develop a computerized information system for the top 10 diseases to improve hospital operations, particularly for streamlined reporting; diagnoses should be codified using ICD-10 for consistency and accuracy; reporting staff should complete reports on the top 10 diseases promptly to avoid delays; and hospitals should provide training to enhance the quality of human resources.